Stefan Hamann · Shopware · Agentic Commerce

Commerce has a new player.

People set the goal. Agents do the work. Merchants shape what makes their business distinctive. The new handbook connects the pieces.

Read the complete book online or as a PDF. Kindle & hardcover coming soon.

The new handbook · 2026 editionDeutsche AusgabeAgentic Commerce · Stefan Hamann
DE / EN · 2026The future travels light.
21connected chapters
36explanatory diagrams
162sources to explore
2languages, one book

01 / The new book

One book.
The whole shift.

A handbook for people shaping the next era of commerce. Strategy, experience, protocols and autonomous shop operations – connected by one question: what actually helps merchants and their customers?

A suitcase needs to arrive by Friday. Simple enough. Until the agent has to place the order.

We follow that request from the first intention to delivery. It makes the big questions tangible: who decides? Who may act? What makes a merchant distinctive? And how does assistance grow into autonomous operations?

Strategie / StrategyExperienceMCP · UCP · PAPOpen SourceShop-OperatorLab & Alliance
Agentic Commerce · Deutsche Ausgabe · Stefan Hamann

Deutsche Ausgabe

Auf Deutsch.

Das vollständige Handbuch. 21 Kapitel, sechs Anhänge und alle Quellen.

amazonKindle & Hardcover

Bald als Kindle und Hardcover auf Amazon.

Agentic Commerce · English edition · Stefan Hamann

English edition

In English.

The complete handbook. 21 chapters, six appendices and all sources.

amazonKindle & Hardcover

Coming soon on Amazon: Kindle and hardcover.

Explore the complete contents

With original screenshots, practical examples and a suitcase journey through every chapter.

Supported byShopwareAgentic Commerce Alliance

02 / Three perspectives

What is
actually changing.

Agentic commerce changes customer access, software and the business beneath it. These three threads run through my work.

01

From browsing to getting things done.

When a customer asks for an outcome, the whole purchasing journey changes. Product knowledge, delivery promises and consent need to connect.
Explore in the book

02

Experience becomes more valuable.

The time people choose to spend with a brand deserves attention. Helpful advice and distinctive offers give purchasing meaning.
Explore in the book

03

Merchants gain room to build.

Coding agents make custom software and distinctive processes more accessible. An open core becomes a foundation for new entrepreneurial freedom.
Explore in the book

When the customer orders an outcome
Chapter 01The request.
From copilot to autonomous shop operations
Chapter 11The merchant’s business.
Four futures of commerce
Chapter 21The destination.

03 / Lab & projects

Ideas need
a working experiment.

In the Shopware Agentic Commerce Lab and my own projects, questions become prototypes, tools and new approaches to commerce.

Shopware Agentic Commerce Lab

From an idea
to a working experiment.

We explore shopping assistants, open protocols, offers and approvals. The whole workflow matters: from customer intent to an executed action. Original captures in the book show what we build to explore it.

Original capture: previewing and approving a price change in the Shopware Lab

Personal experiment

VEYNDO

Commerce with connected knowledge and agents at its core. A prototype developed in public to explore new operations and customisation models.

Explore

Experience in agent channels

AXP

Exploring how product knowledge, quality signals and designed experiences can reach an assistant’s interface.

Explore

Verify what agents build

Pawl

Inspectable verification for agentic development. A Lab tool connecting requirements, results and recorded failures.

Explore

Shape the shift together.

The Agentic Commerce Alliance brings merchants, technology providers and other participants together around merchant interests, open collaboration and practical guidance.

Explore the Alliance · Chapter 18

Agentic Readiness Scanner

Can an agent understand your shop?

The scanner examines publicly visible signals across eight categories. A practical starting point for improving product data, discovery and connectivity.

Check your shop

04 / Publications

The thinking
has a history.

I have been writing about agentic commerce since January 2025. The new handbook brings the threads together. The original articles, talks and whitepapers remain available with their publication dates.

Which AI model builds the better onlineshop

Stefan Hamann · Article

I Stopped Building Pages and Started Generating Worlds. Anatomy of the Storefront That Comes After Yours

Stefan Hamann · Article

Agentic Commerce Is Not Dead. The Discovery Layer Just Moved.

Stefan Hamann · Article

Commerce Is Quietly Changing Hands

Stefan Hamann · Article

Agentic Commerce 2.0: The Next Era of Commerce Has Begun

Stefan Hamann · Article

Agentic Commerce, Now Real: Shopware Launches ACP with a Live PayPal Prototype

Stefan Hamann · Article
Browse all articles and talks (25)

Agentic Commerce: A Market Reset Beyond Copycat Strategies

Stefan Hamann · Article

When AI Meets Reality: What Anthropic's Project Vend Teaches Us About the Future of Agentic Commerce

Stefan Hamann · Article

Interview with Nick Dunse on Youtube

Talk

Frontends That Breathe: A Glimpse into Intent-Aware Commerce

Stefan Hamann · Article

SOFTWARE ATE THE WORLD—NOW AGENTS ARE DEVOURING E-COMMERCE

Stefan Hamann · Article

Blink, and It's Bought: AI Agents Ignite the Age of Agentic Commerce

Stefan Hamann · Article

When Customers Turn Into Code - The Playbook for Machine to Machine Commerce

Stefan Hamann · Article

Good-bye Click-Path, Hello Thought-Chain: Unlocking the Upside of Agentic Commerce 2025

Stefan Hamann · Article

AI is Eating E-Commerce for Breakfast - Agentic Commerce Just Took the First Bite

Stefan Hamann · Article

When Code Writes Code: A Quiet Revolution in eCommerce Engineering

Stefan Hamann · Article

How AI-Powered 'Vibe Coding' Helped Me Write 140,000+ Lines of deployable Code

Stefan Hamann · Article

Agentic eCommerce: Unlocking Next-Generation Differentiation

Stefan Hamann · Article

AI and Virtual Try-Ons in Fashion: A Deeper Dive into the Tech That's Changing eCommerce

Stefan Hamann · Article

AI Agents, APIs, and the Great eCommerce Disruption: Why We'll Never Have to Do 'Manual Updates' Again

Stefan Hamann · Article

Shopware's Strategic Vision in Spatial Commerce and AI Integration

Stefan Hamann · Article

Clippy's Comeback: Navigating the Maze of E-commerce with Microsoft's New AI-Powered Shopping Tools

Stefan Hamann · Article

The Dawn of a New Multimodal Era: OpenAI's ChatGPT Levels Up & What it Means for Commerce

Stefan Hamann · Article

The Yin and Yang of Commerce: When Logic Met Artistry

Stefan Hamann · Article

Riding the AI Tsunami: A Commerce Odyssey in the Age of Machine Minds

Stefan Hamann · Article
The complete article library on stefan-hamann.de

Whitepaper · 2025-01-21

Agentic Commerce · Full Whitepaper

Historical publicationPDF

Whitepaper · 2025-05-16

Cheat Sheet for eCommerce Leaders

Historical publicationPDF

Whitepaper · 2026-01-14

Protocols, Standards & Reference Architectures

Historical publicationPDF
Earlier strategy books · January 2026

German edition · PDF · English edition · PDF

Stefan Hamann on stage

05 / Stefan Hamann

Founder.
Developer.
Always curious.

I am a co-founder of Shopware and Chief Agentic Officer. I have spent more than 25 years building software for merchants. I explore what becomes possible when AI, commerce and experience come together – and how merchants can use it to build a better, distinctive business.

As an initiator of the Agentic Commerce Alliance and through our Lab, I connect that perspective with practical work. My conviction: the people running commerce every day should help shape its future.

Read the author profile

Good questions
move us forward.

Agentic commerce, a project of your own or a different perspective?

Let’s talk